Pocatello CDJR, USA
21 days ago
Automotive Warranty Administrator
Dealership:L0099 Lithia Chrysler Dodge Jeep Ram of Pocatello Lithia Chrysler Jeep Dodge Ram of Pocatello HIRING Warranty Administrator + Schedule M-F + Industry leading benefits for you and your family + Training and career advancement opportunities We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company with over 330 dealerships nationwide! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. We are committed to growing our company and Growing our People! Responsibilities: + Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies andprocedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals. + Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on therepair orders. + Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate,informing the technician and department management of adjustments as they occur. + Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims forshop comebacks. + Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution. + Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or forclaims requiring special assistance. + Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service salesand /or technical staff. ​ Qualifications: + Communication skills – communicate effectively with others + Typing – ability to type efficiently to enter accurate information into tracking system + Mathematics – ability to solve basic math calculations. + Basic computer skills + Veterans encouraged to apply We offer best in class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
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