A Lodge Cleaner is responsible for cleaning and servicing lodges to deliver an excellent Guest and Member experience while monitoring supply inventories and undertaking additional periodic cleaning programmes.
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What will I be doing?
As a Lodge Cleaner, you are responsible for cleaning and servicing lodges to deliver an excellent Guest and Member experience. A Lodge Cleaner will also be required to monitor supply inventories. Specifically, you will be responsible for performing the following tasks to the highest standards:
\n\nClean and service lodges in accordance with Standards of Performance (SOP)\nMaintain cleanliness of the lodge and housekeeping areas\nEnsure adequate supplies of all provisions as identified in the SOP set up\nUndertake tasks delegated by the Accommodation Supervisor for periodic cleaning programmes\nReport defects, damage, theft, breakages, and maintenance and hazard issues\nCarry out lost property procedures\nEnsure the security of property and premises of the company and guests\nGreet guests in a warm and friendly manner\nSubmit completed guest questionnaires\nEnsure chemicals are used and stored correctly\nComply with hotel security, fire regulations and all health and safety legislation\nCarry out any other reasonable task set by the hotel's management\nWhat are we looking for?A Lodge Cleaner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
\nPositive attitude \nGood communication skills \nAbility to work under pressure \nAbility to work on own or in teams \nRespond to guest requests and deliver high levels of service \nMethodical and well organised\n\nIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
\nPrevious cleaning experienceWhat will it be like to work for Hilton?
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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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