Welcome page Returning Candidate? Log back in! AV Engineer Job Locations US-NJ-Somerset Requisition ID 2024-17991 Approved Min (Total Target Comp) USD $60,000.00/Yr. Approved Max (Total Target Comp) USD $100,000.00/Yr. Compensation Structure Flat Base Category Other Job Summary

The AV Engineer is a member of the Information Technology Department who is responsible for the setup, operation and maintenance of the audiovisual systems at SHI. This position reports to the Manager – IT Services - ITOPS at Headquarters in New Jersey but works closely with the Marketing and Facilities teams to provide a high level of professional assistance and independent management of SHI’s audiovisual systems. This includes supporting all AV and conference systems at our Executive Briefing Center, NJ buildings, and regional offices.  The AV Engineer will provide technical support to customers before and during meetings, perform preventive and corrective maintenance on audiovisual and broadcast systems, and provide technical support on projects as needed.  

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours.  Responsibilities

Include but not limited to:

Provide on-site technical support for live events, including conferences, and corporate presentations.Installation, configuration, monitoring, and troubleshooting of video teleconferencing systems.Configuration, monitoring, and troubleshooting of room scheduling systems and equipment.Installation, configuration, and maintenance of video projection equipment.Installation, configuration, and maintenance of digital displays, televisions, monitors, and digital signage.Installation, configuration, and maintenance of video cameras. Installation, configuration, and maintenance of audio equipment, microphones, and speaker systems.Work closely with EBC events team to ensure all audiovisual and teleconferencing requirements are met for meetings and events in the Executive Briefing Center, general conference rooms, various training rooms, public space areas, etc. Coordinate AV projects from start to finish, including planning, design, installation, and maintenance.Liaise with clients, contractors, and vendors to ensure project timelines and budgets are met.Document project progress and provide regular updates to stakeholders.Delegate and supervise excess task-work to associate-level techs.Configure and edit Biamp, Crestron, and Dante systems for various AV applications.Commission, manage, and edit user and device configurations in the Cisco Control Hub environment.Troubleshoot programming and configuration issues and provide technical support to end-users.Develop custom configuration solutions to meet client requirements.Monitor daily audiovisual conference room schedule and contact the end users to determine their A/V requirements prior to each scheduled meeting.Provide presentation support including importing and manipulating PowerPoint slides and supporting the capture, editing, and publishing of presentations from events.Respond to and satisfy customer AV requests while meetings are being conducted on-site. Collaborate with organizational leadership to establish and enforce proper AV practices and procedures.Document AV related policies and procedures. Create how-to guides, and directions for supported equipment or resources within the organization. Qualifications High School Diploma requiredAssociate degree or relevant work experience requiredMinimum 3-5 years of audio-visual experience or equivalent in an educational, customer service or hospitality environmentProven experience with live event support, Dante systems, project coordination, and Biamp and Crestron programming.Experience with Cisco Control HubKnowledge and experience in audiovisual communications technologies including disciplines such as sound, video, lighting, staging, audio setup, engineering, and mixing.Knowledge and experience with display and projection systems, recording and distribution, AV automation and management systems, cameras and microphones, visual presentation equipment, digital signage, VOIP, RF distribution systems, and amplifier systems.Hands-on experience with audio-visual equipment setup, cabling, and basic installation. Required Skills Excellent troubleshooting skills, and the ability to follow a structured methodology to solve problems.Excellent teamwork and organizational skills, flexibility, and the ability to handle multiple tasks.Desire and ability to research and study technology to increase knowledge and solve problems.Proficient with AV presentation software and computer software applications such as Microsoft Word, Excel, and Power Point.Excellent oral and written communication skills.
Ability to maintain a high degree of professionalism in pressure situations

 Preferred Qualifications/Skills:

Experience working with sophisticated AV systems in a corporate setting. Certifications Required CTS CertificationDante Level 2 CertificationBiamp Certification preferred, other vendor certifications are a plus (Q-Sys, Crestron, Extron, etc.) Unique Requirements May include after hours and on-call duties with guaranteed response times.May be requested to assist in set up and breakdown of briefing center rooms which can involve moving of stage, AV equipment, tables and chairs.Limited travel, as necessary.Must maintain a professional appearance and dress in professional clothes on a regular basis.A valid driver’s license.Required to safely lift and move items up to 50 lbs. Additional Information The estimated annual pay range for this position is $60,000 - $100,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.Equal Employment Opportunity – M/F/Disability/Protected Veteran Status  Options Apply for this job onlineApplyShareRefer a friend to this jobRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs

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