Summary The duty station for this position is located in Louisville, KY. This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Responsibilities Technical Program Support Processes FAA issued airman certificates such as ground instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, and aerobatic competency. Processes FAA issued operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correctness, if required. Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness, consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Supports the Designated Written Test Examiner (DWTE) program by providing orientation and training of new examiners, providing required annual and periodic training as necessary. Conducts FAA written examinations by assembling and distributing test materials, and following up to ensure corrective action is taken if necessary. Correspondence and Reports Researches, writes, and types non-technical and routine technical correspondence. Responsible for maintaining correspondence control and suspense files. Reviews outgoing correspondence for grammatical accuracy, procedural agreement, aircraft technical manuals and factual inconsistencies, attachments, enclosures, dates, and signatures. General Office Support Responsible for assigned administrative and technical files such as certificated operator and designee case files in accordance with agency directives. Determines need for new files, initiates action to create files, prepares file folders, dividers, and labels. Maintains administrative/technical library with includes orders, notices, Federal Aviation Regulations (FARs), Master Minimum Equipment Lists (MMELs), aircraft technical manuals and advisory circulars, etc. Assures that charts and office logs are kept current. Coordinates organization’s schedule with regard to inspectors’ schedules, flight checks, exams, itineraries and coordinates supervisor’s appointment schedule. Prepares time and attendance forms for organization personnel, maintain supporting documentation, and submit to appropriate payroll office. Communication Receives incoming telephone calls, answers inquiries, and directs incoming calls appropriately. Interacts with the public (both domestic and foreign, when applicable) and other FAA offices. Assists visitors, determines needs and provides information or refers as appropriate. Automation Program Support Assembles and enters information into various automated programs (such as Program Tracking and Reporting Subsystems (PTRS), Operations Specifications Subsystems (OPSS), Vital Information Subsystem (VIS), and Enforcement Information System (EIS)) and retrieves, prints, and reviews output. Retrieves data concerning airmen records, certificates, violation histories and aircraft registrations for National Data Base (NDB) and EIS database systems. Generates routine or ad hoc reports such as inspector planned activity, quarterly work program accomplishment report, quarterly NPG report, and inspector open items. Administrative Program Support Surveys organization to which assigned in order to ensure adherence to administrative procedures that are outlined in agency directives. Examines current procedures and practices and recommends or implements changes. Instructs organization personnel (including new employees) on proper administrative procedures. Reviews program participants’ medical and flight check currency records and advises supervisor of program participants’ status. Fiscal Program Support As impress fund cashier, reviews requests, and receipts, disperses funds, updates records, maintains vouchers, and determines replacement of funds. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify at the FG-303-6 level, you must demonstrate in your application that you possess a minimum of one year of specialized experience equivalent to the next lower level of FG/GS-5 or equivalent. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position. Specialized experience is defined as: experience performing a variety of administrative and clerical work such as assist in researching, writing and typing non-technical and routine correspondence; reviewing and distributing incoming correspondence; maintaining files; general office support; preparing reports; examining documents for accuracy and completeness and entering and retrieving information from a variety of automated systems. To qualify at the FG-303-7 level, you must demonstrate in your application that you possess a minimum of one year of specialized experience equivalent to the next lower level of FG/GS-6 or equivalent. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position. Specialized experience is defined as: experience performing a variety of technical administrative work such as preparing complex reports; assisting in interpreting and implementing newly modified directives and determining action needed; managing records; providing tracking and validation support of funds for employee travel; assist in writing complex technical and non-technical correspondence and reports; researching technical data; reviewing and analyzing complex information and interpreting directives. Applicants should include examples of specialized experience in their work history. Qualification requirements must be met by the closing date of the announcement. Education Education is not qualifying for this position and may not be substituted for experience. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each KSA, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the position. This position may be filled at the FG-6 or FG-7 level. If filled at the FG-6 level, this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion to the FG-7 level will depend upon the employee meeting all training, qualification requirements and recommendation by the supervisor. Some, all or none of the applicants may be interviewed. Links to Important Information: Locality Pay, COLA