**About the role:** Citi Issuer Services is looking for an Business Associate to join the COO team. You will have global exposure to both the Agency & Trust and Depositary Receipts business lines and products and report to the Global COO for Issuer Services. You will be involved in key aspects of the COO function, with a focus on product analysis, planning and performance metrics. This is a position with opportunities for growth in a dynamic team environment. The Business Associate will assist in activities such as the tracking of business financials, identifying financial drivers, headcount or coordination of other administrative needs. May work on ad hoc projects as requested. **Responsibilities:** + Partner with business managers and product partners to forecast monthly headcount, revenues, expenses, and other business drivers + Create and deliver business presentations for internal use (such as QBRs, MBRs, townhalls, etc.), and assist on materials/reporting for external use (including fulfilling various regulatory commitments) + Partner with Product and Sales as necessary on financially oriented items such as RFPs or pricing models + Produce product, customer, and business metrics to assist in strategy development and accountability. Metrics include items such as Sales metrics, cross-sell statistics, manager scorecards + Examine budget estimates for completeness, accuracy, and conformance with procedures and regulations + Interface with Finance team on matters such as planning cycles and helping to resolve issues during month end close + Develop an in-depth knowledge of Citi's management book to drive on our understanding of our financial business drivers and create compelling stories for management + Develop technical knowledge of our data and systems architecture, so we can have more accurate reporting and resolve technical financial issues + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 3-5 years of relevant experience + Advanced Excel expertise including demonstrated capabilities with pivot tables, VLOOKUP’s, and formulas + Consistently demonstrates clear and concise written and verbal communication skills + Solid analytical skills, strategic analysis, and presentation skills + Attention to details a must + Ability to rapidly build trust and communication lines across all levels of Issuer Services and with business partners + Ability to multi-task and prioritize workflow while working with deadlines + Financial skills and and strong mathematical skill are a must. Experience with Citi financials and systems a plus. **Education:** + Bachelor’s Degree/University degree or equivalent experience in a related field (Finance / Accounting / Economics / Mathematics) This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. **About the business:** Citi Issuer Services, comprised of the Agency & Trust and Depositary Receipt Services businesses, supports issuers on a variety of capital markets, corporate finance and commercial transactions, and has a global footprint that spans 95+ markets. Our Agency & Trust franchise offers a full range of agency and fiduciary services for capital markets transactions involving Conventional Debt, Structured Finance, Mergers & Acquisitions, Project Finance and Restructurings. We manage approximately $8 trillion in assets under trust on behalf of over 3,000 clients worldwide. The Depositary Receipt Services business offers companies the opportunity to access capital beyond the local markets and enhance liquidity through cross-border listing solutions such as American Depositary Receipts (ADR), Global Depositary Receipts (GDR), and other Access Products. On a daily basis, Issuer Services employees interact with bankers, lawyers, advisors and issuer clients to support complex transactions, allowing our clients access to the global capital markets. ------------------------------------------------------ **Job Family Group:** Business Strategy, Management & Administration ------------------------------------------------------ **Job Family:** Business Administration ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** New York New York United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $109,120.00 - $163,680.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Oct 10, 2024 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.