Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job CategoryTraining

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$142,500.00 - $235,100.00

Target Openings1

What Is the Opportunity?Learning is essential to everything we do. At Travelers, the Enterprise Learning Enablement team utilizes learning technology to develop, assess, and lead organizational programs and processes to deliver optimal learning experiences and strategies to meet short- and long-term business goals and objectives. As an AVP, Learning Enablement, you will provide strategic leadership, direction, and operational oversight of enterprise Learning capabilities. You will have accountability for learning technology product ownership, learning technology ecosystem strategy, and operational functions that support content delivery. You will serve as an enterprise thought leader and educator on learning enablement processes and technology, and work in close collaboration and partnership with enterprise functional areas and business units to set priorities, identify and build new learning capabilities to deliver business solutions. This position manages learning and training professionals.What Will You Do?Have product ownership of foundational learning technology platforms and content providers, which includes the contract/license administration, work intake, governance, process flows, and overall operational model associated with each platform.Provide outside-in thought leadership and direction in shaping the digital and operational vision for learning. This includes the development, communication, and execution of learning technology and operational strategies.Leverage key Enterprise Learning metrics that inform usage of capabilities, employee engagement, sustainable adoption, etc.Create continuity of services by diversifying and distributing working knowledge of platforms across the team. Lead the overall execution and technical delivery process of all Corporate Compliance Training Function (LRN) for the business (Corporate Legal, Cyber, HR, etc.)Provide leadership and direction that drive the culture shift of digital learning and enhance the capabilities of content delivery.Drive strategy for vendor management; identify, evaluate, and negotiate vendor alternatives.Oversee Offshore resources that are used to supplement the Learning Design work across the Enterprise. Manage relationship, contract, and work intake process to maximize investment and reduce expenses.Partner with Corporate technology and HR technology to prepare for version updates and releases.Oversight of the development of tools and modules for training programs and curriculums.Create work processes for enterprise-wide programs and/or learning enablement initiatives to increase organizational effectiveness.Direct, coach and develop team(s) to provide world-class solutions and maximize effectiveness and return on investment.Perform other duties as assigned. What Will Our Ideal Candidate Have?Bachelor’s or Master’s Degree.Ten years of experience in Learning, Operations and Technology, and eight years of creating and implementing technology standards and best practices; or equivalent experience.Strategic thinker with the ability to bring industry best practices and regulatory knowledge to the table in a fast-paced and evolving environment.Familiarity with AI and automation tools in skill assessments and training.Experience with Learning Management Systems (LMS) and other employee development tools.Technology Integration: Leverage learning management systems (LMS) and other technologies to support skill development and track progress.Experience designing and implement a forward-thinking skills development strategy that aligns with organizational goals and supports future growth.Expert project management skills and the ability to manage projects with an enterprise-wide scope. Expert design, development, and facilitation principles.Demonstrated experience in developing and planning effective strategies, with the ability to lead a team to implement those strategies. Foster an inclusive team environment that encourages innovative ideas and diversity of thought.Proactively assess potential financial impacts of decisions across the enterprise. Demonstrate sound cost-effectiveness. Ability to drive cost-reduction measures through innovative and creative solutions.Exceptional communication skills with the ability to influence and interact with all levels of the organization. Ability to present and translate complex information to senior leadership and non-technical teams in relevant business terms.Advanced leadership skills with the ability to coach and develop team members, leverage differences, and strategically align resources to accomplish key objectives in a highly matrixed environment.

What is a Must Have?Eight years of experience in Learning, Insurance Operations, Technology, or related experience.

What Is in It for You?Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.