Description Are you passionate around developing new and innovative processes that combine finance, operations excellence and technology to drive improvement? Have you led large cross-functional projects to increase efficiency and accuracy and reduce waste? If so, the Finance Operations team is the place for you. Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expense, increase free cash flow, improve customer experience and establish first pass yield process efficiencies. The Global Accounts Receivable (GAR) team is seeking a passionate and energetic Cash Application expert to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon’s journey to become earth’s most customer-centric company. The AWS Global Cash App Lead must be strategic and detail oriented, have strong accounting and finance skills, robust interpersonal and influencing skills, strong organizational and project management skills, and the ability to gather business and technical requirements across global teams to drive systems and change management processes. This person will need to roll up his/her sleeves, work independently, and have an extremely high level of ownership and ability to dive deep. This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Responsibilities include: * Standardize and improve processes across all sites to align teams to a Global Standard Operating Procedure (SOP). *Resolve cash app escalations promptly to maintain customer satisfaction and maintain AWS financial integrity. Identify prevention measures to eliminate gaps within cash processes. * Conduct deep dives and audits of cash app processes to identify improvement areas, and provide feedback for goal achievement. * Collaborate with training team to build and maintain training infrastructure, facilitating efficient onboarding for new hires and consistent skill development for current cash analysts across all sites. * Collaborate with Launch and Tech teams for new product or SOR launches impacting cash application systems. * Collaborate with tech teams to review, prioritize, and develop system enhancement requests for cash application systems to resolve critical cash application pain points. Basic Qualifications - 5+ years of tax, finance or a related analytical field experience - 5+ years of Accounts Receivable or Account Payable experience - 5+ years of applying key financial performance indicators (KPIs) to analyses experience - 5+ years of building financial and operational reports/data sets that inform business decision-making experience - 5+ years of creating process improvements with automation and analysis experience - Bachelor's degree Preferred Qualifications - 6+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience - MBA, or CPA Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.