Job Title: Background Screening Researcher Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a Background Screening Researcher. This role involves managing background report orders, conducting a variety of background checks, verifying candidate information, and ensuring accuracy and compliance in final reports. The ideal candidate will have excellent problem-solving skills, professional communication abilities, and experience with data entry and computer applications. Responsibilities: + Manage incoming background report orders and prioritize tasks efficiently. + Process and review background search results, including criminal, driver, substance abuse, and verifications. + Conduct criminal background checks using various systems, public access interfaces, and vendor resources. + Contact employers, personal and professional references, and educational institutions to verify candidate-provided information. + Perform data entry to document search results accurately. + Conduct additional non-criminal and non-verification background screening searches as needed. + Review background report components for completeness, accuracy, and compliance before finalizing reports. + Assist in generating and managing client and company background report metrics. + Support with tasks such as client and vendor communications, onboarding new customers, and implementing system or client change requests. Required Qualifications: + Proficiency in navigating multiple computer applications with speed and accuracy. + Strong persistence and effective probing skills. + Ability to quickly and accurately document information. + Excellent judgment and ability to report accurate findings. + Problem-solving and analytical skills for resolving complex issues. + Strong organizational skills with the ability to multitask and maintain high attention to detail. + Typing speed of 40 words per minute or more. + Solid grammar and spelling accuracy. + High school diploma or equivalent experience. + Proficiency in data collection and computer applications. + Previous data entry experience. + Professional verbal and written communication skills. + Exceptional active listening skills with the ability to accurately capture and document information. Preferred Qualifications: + Experience in the background screening industry. + Knowledge of the Fair Credit Reporting Act (FCRA) as it applies to employment screening. + PBSA (Professional Background Screening Association) Basic or Advanced Certification. Powered by JazzHR