Personnel Coordinator
Job Description
Reports To: Front End Manager
Position Type: Hourly
Location: Retail Stores
Department: Front End Admin
Date: May 2023
About the Intermountain Division
Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each associate are both recognized and valued. Bring your energy and unique perspective to the Intermountain Division and you will have the opportunity to grow with us professionally and personally. You will be part of a team that genuinely cares about helping you succeed. You will work alongside talented colleagues, many of whom build long careers while progressing through multiple roles and making a difference in our communities.
Albertsons Companies is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities and 19 manufacturing plants with over 250,000 employees across 34 states and the District of Columbia. The company is publicly traded with supermarkets across the country that includes: Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.
PURPOSE:
Exemplifies and ensures strong customer service in all areas of the job. Performs store level cash handling, service desk operations, and human resources and personnel functions. Responsible for the completion of the daily reconciliation funds handling and other recording and balancing functions. Provides accurate records of store sales and related transactions while supporting store sales, operating plan, and service levels.
DUTIES AND RESPONSIBILITIES:
Responsible for completing the daily reconciliation, accounting, and cash balancing functions (in some areas this may include counting the safe, counting, maintaining, and reconciling self-checkout registers, and preparing the tills and deposits). Monitors cashier accountability and researches and reports problems and shortages to the Front-End Manager and Store Director, including out of warranty checks, WIC violations, violation of check cashing procedures, cash variances, improper refunds and voids and till balance irregularities, etc. Partners with Division Loss Prevention and front-end management team to resolve cash and other shrink issues. Assists the Store Director with billing and invoices. Maintains sales book. Reports daily and/or weekly sales information to the Division Office. Performs miscellaneous administrative duties such as ordering money orders, bus passes, lottery, gift cards, postage, and change (if applicable). Administrative duties include the use of various computer programs and e-mail system. Reports attendance problems to the Store Director and appropriate department manager in a timely manner, including attendance or schedule violations. Reviews internal and external applications, conducts screening interviews and coordinates department manager interviews. Administers the job-posting system and process. Manages pre-employment drug testing and tax credit process. Completes the new hire process, coordinates training, and conducts orientation. Coordinates and maintains all aspects of the hiring process including the computer assisted application and hiring process. May attend outside recruitment activities, such as job fairs. Maintains all in-store recruiting materials, applications, policy sign off forms, etc. Retains records related to the interview and hiring process. Assists in ordering and assigning uniforms, nametags, and miscellaneous store supplies. Handles outgoing/incoming mail, e-mail, and maintains miscellaneous office files. Updates break room information/communication boards as requested. Serves as liaison between the Human Resources and Labor Departments. Handles payroll and benefits administration issues and works with Store Director and Employment Relations Manager in handling some personnel issues. Reviews associate time records for compliance with Company policies. Submits and processes payroll on a timely basis. Maintains all Time and Attendance reports, Time and Attendance Correction Forms, schedules, and personnel records in compliance with Company guidelines. Coordinates, inputs, and tracks leave paperwork including disability, military, General Leave, Worker’s Compensation, Family Medical Leave Act and other leaves of absence. Processes appropriate paperwork for return from leave situations, processing reinstatements, termination forms, etc., in cooperation with Human Resources. Maintains Associate HR Records securely and keeps medical files (doctor’s notes, worker’s compensation, FMLA and other medical leave documents etc.) separate from associate personnel files. Ensures that current personnel files are complete and up to date and that they contain applications, policy statements, etc., by conducting in-store file audits. Submits appropriate personnel status and address changes and termination paperwork. Ensures compliance with records retention policy requirements. Ensures that minor associates provide appropriate work certificates prior to beginning work, if any are required, and ensures that they are scheduled and working in compliance with state laws. Ensures compliance with HIPAA and the confidentiality required under federal and state law. May coordinate all safety-related activities, including monthly safety meetings. May coordinate service award programs. Answers and responds to incoming calls appropriately. Supports front end operations. Ensures proper cleanliness and neat appearance of the office area. Responsible for performing all job duties with honesty and integrity, in compliance with Company policies and procedures. Serves as overflow cashier as needed. Manages the Service Desk operation (if applicable). Supporting the Front-End Management team, enforces dress and grooming standards for all Front-End employees. Responsible for performing all job duties and responsibilities accurately, safely and with honesty and integrity. Presents a positive image to the public. Maintains confidentiality concerning employees and store sales information.PHYSICAL AND GENERAL REQUIREMENTS:
Must sit for long periods of time, move, bend, stoop, kneel, twist and turn frequently. Ability to reach, lift and maneuver items of varying dimensions and sizes up to approximately 20 lbs. Manual dexterity and good eye-hand coordination are necessary. Strictly adheres to confidentiality requirements. Appropriately prioritizes workload. Thorough knowledge of cash balancing, cash handling, company policies, benefits, scheduling tools, payroll processing procedures and hiring, training and new associate orientation is required. Must work efficiently through organizational and problem-solving skills. Requires knowledge of one and two step math calculations (i.e., addition, subtraction, and percent calculations) and basic computer skills. Operates calculator, telephone, computer software and electronic equipment to order products, performs cash balance, plans and performs personnel functions. Must possess good written and verbal communication skills and leadership skills, while demonstrating an understanding of Company Core Values as reflected in personal and professional conduct. Must be friendly, courteous, and sensitive and maintain professional demeanor in dealing with customers, co-workers and vendors. Must concentrate and deal with interruptions well, work independently, and take initiative. Good attendance is required. Must comply with appropriate grooming and dress code standards. Mental alertness is necessary to ensure safe and accurate completion of work activities. Must utilize cleaning supplies. May be required to work nights, weekends and holidays. Scheduled hours will vary.ALBERTSONS SAFEWAY AND WHY YOU WANT TO JOIN US
Albertsons Safeway has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. As friendly, enthusiastic individuals who enjoy offering customers an exceptional shopping experience, we provide world-class customer service each and every day.
We provide a variety of benefits including:
Great pay Flexible schedule Training Opportunities for career development Health and welfare benefits for eligible employees Leisure time activity discounts
WORK ENVIRONMENT:
Working conditions consist of a temperature-controlled store environment. Occasional exposure to outdoor environment with varying temperatures.
Job duties and responsibilities:
May vary by location and employees may be assigned duties and responsibilities in addition to those listed above.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employee assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.
** The Company is an equal opportunity employer and is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.