Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal® is hiring a Badge Technician. The Badge Technician is primarily responsible for customer service support, facilities support, phone call service and trouble ticket resolution, and access management.

Full Time: Days and Shift Times Vary

Hourly Pay Rate: $21.50

RESPONSIBILITIES:

Assist customer employees and associates resolve their badging issues via phone, email, trouble ticketing, and in-personProcess badges and maintain appropriate logs regarding the issuance, return and track all associated actionsMonitor and regulate the daily activities to ensure compliance with site policies and proceduresRetain and maintain all access control documents, as well as conduct audits on access control recordsRecord and report any incidents to the Site Supervisor, Operations Manager, or Site Security ManagerAcknowledge and share pass down information with officers on shiftMake emergency notifications as necessary pursuant to site Post Orders

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalentLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employmentExperience working with security access control as well as badging applications and/or software (e.g., Lenel)Effective oral and written communication skillsProficiency with Microsoft Office ApplicationsAble to assess and evaluate situations effectivelyIdentify critical issues quickly and accuratelyResearch, investigate, compile informationWrite informatively, clearly, and accurately

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Prior military or civilian law enforcement experienceCollege degree in Criminal JusticeExperience in a security operations center, military Tactical Operations Center, or similar environmentSupervisory experience, ideally in a security roleAdministrative or customer service experience

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.