About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be a part of something truly special! Join the team of Four Seasons Cabo San Lucas at Cabo Del Sol as Baja 360° Attendant. This expansive property will include 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean. Amenities will include three restaurants, three resort pools, an open-air fitness center, Spa & Spa Garden, and a Clubhouse event facility.

Be You

 The Baja 360° Attendant is the face of our exciting Adventure Center. This attendant will be responsible to meet & greet every guest that walks into Baja 360° and ensure that they immerse themselves in this fun environment whether guests are there to shop, to play or to go into one of our activities / excursions arranged by the Concierge team.

Requirements:  

Preferably previous experience in customer service and / or areas such as Recreation, Guest Services or other guest facing hospitality roles.Able to work independently and under pressure in a fast pace working environment.      Good team spirit, cooperative with good communication and interpersonal skills.      Ability to multi-task in a high-volume environment, utilizing a variety of computer systems.Reading, writing and oral proficiency in both Spanish and English language.   Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening and overnight shifts.   Attention to detail.       

Master Your Cratf

Ensures that the Adventure Center is always properly set up (music, decoration, arcade games, accessories, etc.) in order to provide a fun and exciting ambiance for all of our guests. Prepares for all water activities & guest´s excursions on a daily basis, ensures everything is set up for guests based on special requests / preferences (i.e. food items).Prepares to welcome back all guests from water activities / excursions. Greets them at Baja 360° and recognize opportunities to personalize interactions.Handles all retail articles (selling, processing payments and restocking). Maintains an accurate retail inventory and provides weekly & monthly sales reports.Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner.Utilizes a variety of computer systems to communicate with guests, run reports, etc.  Communicates with internal personnel and departments via radio, Hotsos, Teams, and phones. Chat guests via messenger application and utilize Four Seasons guest recognition program.   Works harmoniously and professionally with co-workers and supervisors.  Perform other tasks or projects as assigned by management.  

What to Expect:

Be part of a caring team with a family spiritHave opportunities to build a successful career with global potentialWork in a diverse and challenging environment and engage with the leadership teamBe recognized for your accomplishments

About Four Seasons Hotels & Resorts: 

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

 What it is Like to Work for Four Seasons Hotels & Resorts:

 At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site:       www.fourseasons.com   

Our Careers:          Four Seasons Careers (myworkdayjobs.com)      

LinkedIn:                 https://www.linkedin.com/company/four-seasons-hotels-and-resorts 

Facebook:               https://www.facebook.com/FourSeasonsJobs 

Twitter:                    https://twitter.com/FourSeasonsJobs 

 We look forward to receiving your application!