The Bakery Technologist – Quality and Manufacturing uses frequent and independent judgment to audit bakery partners to meet standards and perform in a beneficial relationship with Five Guys. This position has the exclusive responsibility to resolve complaints and make the determination for the appropriate remediation for product and process improvement.

Essential Duties and Responsibilities:
• Establishes beneficial relationships with our bakery partners.
• Perform quality control audits and makes decisions to resolve based on findings.
• Frequently visits bakeries independently to insure company requirements are met.
• Makes independent decisions that have significant financial impact based on quality and process adjustments as needed.
• Utilizes customer/store complaint data to identify root causes of problems then communicate and provide support to implement process/product improvements.
• Responsible for following and promoting all company policies.
• Provide product expertise and strong technical support to bakeries and Five Guys Restaurants.
• Independently manage and support bakeries to optimize product quality and efficiencies.
• Fully responsible for performance of assigned bakeries.
Other Duties and Responsibilities and Competencies:
• Operational Knowledge and Expertise - Demonstrates ability to gain, demonstrate and coach in-depth operational knowledge of Five Guys Restaurant Operations
• Excellent Communication and Written Skills – Demonstrates appropriate and effective communication in all directions including excellent written, verbal and group communication skills
• Planning and Goal Orientation Skills – Demonstrates ability to plan activities, set goals, effectively manage time & work calendar along with all available resources to accomplish assigned tasks and achieve organizational goals
• Passion and Team Orientation – Demonstrates a passion for restaurant, bakery, and the Five Guys Brand. Shows the ability to consistently contribute to the overall improvement of the FGF team as well as individual team members. Conducts and presents self with poise, integrity and professionalism.
• Strong time management skills, ability to work independently, effectively manages bakeries.
• Strong Baking Knowledge and Expertise – Experience with automated bakery manufacturing. Excellent knowledge of SQF, AIB, GMP’s, HACCP, GFSI, and Pest Control.
Qualifications

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It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

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