About the Area

 

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

 

Job Description

 

Sell the Discovery Bank Product Suite to clients via inbound or outbound calls. Manage and convert various lead types that are generated by the business. This will also require you to maintain and grow a strong client base and build a healthy pipeline for future sales. Respond to new and current leads regarding product enquiries with the intent of possible conversion into a sale.

 

Key purpose

 

To achieve targets that will grow Discovery bank. Build the brand and ensure that clients engage our range of products and benefits and experience our shared value offering and get client to bank healthier

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

Consistently achieve Sales and Activation targets Capture all client application information accurately Ensure that correct products are sold to clients Maintaining accurate details and statistics of all queries. Meet all Productivity requirements Meet all Quality and Compliance requirements Time Management Successfully complete all Assessments on an ongoing basis

 

 

Personal attributes and skills

 

The successful individual will be required to demonstrate the following competencies: Target Driven Team Player Goal orientated Self-motivated Ability to perform under pressure Adapt to change Persuasiveness Resilience/Tenacity Sound Time Management Self-managed Attention to detail Ability to learn quickly and apply knowledge Speak fluently (accent neutral) English/Afrikaans

 

 

Qualification & Experience

 

• Matric

• At least 2-year sales experience, preferably in an outbound telesales environment

  Minimum 1 year bank product knowledge, Discovery Bank Knowledge is an advantage

• PC literacy, email, word, excel

•Tertiary qualification an advantage

•NQF5/National Certificate: Banking NQF level 5 and RE5 qualification

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.