Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Bank Operations Card Manager is responsible for the strategy and management of Card Operations. This position supports either the credit card operations function or the debit card operations functions.

Primary Responsibilities

Oversees all aspects of debit card or credit card operational functions which may include issuing, transaction authorization, maintenance, and transaction settlementOversees processing maintenance requests on the Total System Services (TSYS) card platform and providing support for inquiries related to card payments, transfers, returns, account closures, legal subpoenas, and return mail Responsible for the settlement, reconcilement, payment processing, and second level support of Treasury Management’s Purchasing Card and Payroll Card productsPerforms business acceptance testing for product implementations and campaigns; handles exceptions, and responds to client inquiriesOversees daily balancing and reconcilement of various card platformsEnsures compliance with bank policy and all applicable federal regulations and state lawsDevelops, recommends, and implements business plans, operational procedures, and systems which support the department's long-term, strategic objectivesEstablishes goals and objectives for the division and evaluates and measures the division’s performance against these goals and objectivesDevelops and maintains written departmental policies and proceduresConsistently analyzes and reviews workflow for process improvementsDetermines departmental structure and allocates resourcesMeets established production and quality standardsManages departmental budgetProvides coaching and career leadership development for supervisors and team leadersPrepares reports and analyzes key metrics

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

This position is incentive eligible.

Requirements

Bachelor's degree in a business-related fieldTen (10) years of related banking or operations experienceFive (5) years of managerial experience

Preferences

Knowledge of credit card or debit card operations

Skills and Competencies

Ability to research, analyze data, and derive factsAbility to work under pressure and meet deadlinesDemonstrated leadership capabilities Developed relationship-building skillsProficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)Strong verbal, written communication, and organizational skillsStrong work ethic and self-motivation

This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week.  The manager will set the work schedule for this position, including in-office expectations.  Regions will not provide relocation assistance for this position, and relocation would be at your expense.

This position is for our Credit Card Department.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$144,035.20 USD

Median:

$192,750.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location DetailsRiverchase Operations Center

Location:Hoover, Alabama

Bring Your Whole Self to Work  

   

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

   

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.