**Banking Ops Specialist II** The Banking Operations Specialist II job coordinates the day-to-day operations of consumer and commercial banking. This job performs administrative/transactional processes including answering referral calls, verifying daily proofs and processing payments, and escalates complex issues to the appropriate manager. This job also provides assistance and training to junior employees and faces non-routine problems and customer questions on a daily basis. Working under limited supervision, this job supports other banking professionals to ensure that critical tasks are completed on time and implements new ways to streamline processes or improve efficiency within their department. Key Responsibilities and Duties + Answers primarily referral calls and provides information to prospective customers. + Verifies that daily proofs and reconciliations are compliant with corporate accounting and control policies. + Confirms accuracy of payments, tickets and online entries. + Resolves customer, branch or bank inquiries that are considered non-routine. + Uses advanced knowledge and considers multiple resources and records when investigating non-routine customer inquiries. + Verifies transactions and balances general ledger accounts. + Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures. **Educational Requirements** + High School Preferred **Work Experience** + No Experience Required **Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 2IC **_This Banking Operations Specialist II position is on the Reconciliation team._** **Preferred Qualifications** + 1+ year of banking operations, financial principal, **or** regulations experience + 2+ years of retail banking experience + Strong Microsoft Office Suite skills **_Hybrid work is a minimum of four days a week, one flexible day for remote work._** **Posting End Date:** 11/12/24 **Pay Range** $20 - $26