Overview:

Provides analytical, operational and/or project support to one or more functional areas of Retail Servicing.

Primary Responsibilities:Develop and produce routine departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, work flow analyses and financial analyses for one of more functional areas of Retail Servicing.Complete routine analysis and judgment-based work over a single or closely related disciplines to support Retail Servicing decisions.Conduct routine data review, research and/or reconciliation for assigned areas of Retail Servicing.Draft and/or edit procedures specific to one or more functional areas of Retail Servicing to maintain their currency.Support user certifications and obtain documentation necessary for departmental audits.Participate in planning, testing and implementing new projects, systems, products and regulatory changes impacting assigned Retail Servicing team(s).Assist with technical troubleshooting and escalations, coordinating with internal business partners, external vendors and Technology to address issues for assigned Retail Servicing team(s).Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned

Education and Experience Required:

Associate’s degree and a minimum of 2 years’ related experience,

OR in lieu of a degree,

A combined minimum of 4 years’ higher education and/or work experience, including a minimum of 2 years’ related experience

Proven analytical skills

Strong organizational skills

Proficiency with personal computers as well as pertinent word processing and spreadsheet software

Proven verbal and written communication skills

Education and Experience Preferred:

Bachelor’s degree

Prior experience in functional areas supported

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.94 - $34.91 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America