Overview:

Independently leads projects within one or more functional areas of Retail Servicing and represents these areas in cross-functional, high visibility projects involving business partners outside of Retail Servicing.

Primary Responsibilities:Develop and produce mid-complexity departmental reports and spreadsheets, including project or product strategy analyses, historical reporting, work flow analyses and financial analyses for one or more functional areas of Retail Servicing.Conduct complex analysis and judgment-based work over multiple disciplines to support Retail Servicing decisions.Conduct complex data review, research, and/or reconciliation for assigned areas of Retail Servicing.Lead the drafting and/or editing of procedures related to one or more functional areas of Retail Servicing to maintain their currency.Lead support provided for departmental audits including user certifications and compliance testing for Retail Servicing.Manage the planning, testing and implementing of new projects, systems, products and regulatory changes impacting assigned Retail Servicing team(s).Lead departmental system support, coordinating with internal business partners, external vendors and Technology to address issues for assigned Retail Servicing team(s).Provide functional system knowledge to colleagues within one or more functional areas of Retail Servicing.Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned

Education and Experience Required:

Bachelor’s degree and a minimum of 2 years’ related experience,

OR in lieu of a degree,

A combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ related experience

Strong analytical skills

Strong organizational skills

Proficiency with personal computers as well as pertinent word processing and spreadsheet software

Strong verbal and written communication skills

Education and Experience Preferred:

Prior experience in functional areas supported

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $60,890.34 - $101,483.90 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LocationBuffalo, New York, United States of America