Description The Banking Support Officer will administer the processing of any transactions that support the Banking Centres and Broker Network through ACME solutions and other processing tools. This includes, but are not limited to, activities related to Payments (wires, EFTs, cheques, bill payments, etc.), Broker Support (registered purchases, CANNEX, etc.), Deposits (remote deposit capture, NDDS, etc.), Cash Management products (CAFT, Business Online Banking, Online Wires, Business Credit Cards, Corporate RDC), Registered Products (RRSP, RRIF, TFSA), and Estates. Banking Support Officers require a high attention to detail, an ability to manage high volumes of transactions on a day-to-day basis, and a blend of curiosity with critical thinking for success in role Responsible for delivery of efficient and effective Banking Centre and Broker Support services. Some processes within this position’s area of responsibility are considered high risk and/or high client impact; this includes large dollar transactions, payment channels with no/limited recourse, and transactions with tax implications for clients. • This position has elevated deadline requirements/time pressures as the functional area is providing support to the Banking Centre and Broker Network with time-sensitive client transactions and requests. This position is accountable to Service Level Agreements which include the measurement of volumes, turnaround time, and branch service survey/feedback results. • Signing authority (Level B or C, depending on specific responsibilities). Skills customer support, back office, processing, transactions, wires, EFTs, registered products, RRSPs, RRIF, TFSA Additional Skills & Qualifications Professional Knowledge • High School Diploma required. • Post Secondary education in Business, Finance or a related field is an asset. Professional Experience • Minimum 1 year of professional experience, preferably in operations within retail banking, customer service, or in an environment with structured deadlines or deliverables. • Experience working within the financial sector is an asset. Experience Level Entry Level Pay and Benefits The pay range for this position is $25.00 - $25.00 Workplace Type This is a fully onsite position in Edmonton,AB. À propos de TEKsystems: Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.