Hotel: 

Kansas City Embassy Suites

Banquet Captain

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Primary Purpose: 

The primary purpose of the Banquet Captian is to ensure that guests have an excellent banquet experience while directing the staff in servicing banquet related activities to ensure a successful function and repeat business.

Work Performed: 

The Banquet Supervisor will be tasked with the following duties, responsibilities, and assignments: 

Execute Banquet Event Orders for business meetings and social events; 

Responsible for all aspects for each function including, coordinating with vendors and other departments; 

Ensure opening and closing side work is completed by the staff on and ongoing and consistent basis; 

Assist the Banquet Manager or All Purpose Manager (APM) with hiring, training, and directing banquet staff as well as with managing inventory; 

Confirm the table complements (salt, pepper, sugar, breadbaskets.) have been properly cleaned and filled; 

Set up banquet meeting space per room set-up instructions (classroom, theater, u-shaped, etc.), serve banquet function, tear down tables and clean event space; 

Monitor and maintain cleanliness, sanitation and organization of banquet spaces; 

Maintain communication with the guest contact person for guest needs, acknowledging and responding to all guest requests; 

Set-up, operate and dismantle audio-visual equipment; 

Demonstrate a strong working knowledge of maintenance and usage of all Audio-Visual equipment; 

Conduct appropriate coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are not met; and 

Any and all other work as required to complete the primary purpose of the position. 

Qualifications: 

 

Required Prior Experience: 

At least 6 months of related banquet experience  

Previous related supervisory/leadership experience 

Prior customer service experience 

Preferred Prior Experience:

2+ years banquet experience 

Prior hospitality experience 

 

Preferred Education: 

High School diploma or equivalent  

Required Licenses/ Certification: 

Food Safety certificate or complete training during initial 90 days. 

Alcohol certification or complete training during initial 90 days.  

 

Physical: 

Ability to lift, pull and push up to 50 pounds regularly 

Ability to bend and squat repeatedly 

Ability to walk and stand for duration of scheduled shift 

 

Other: 

Flexible to working days, early mornings, evenings, nights, weekends and holidays. 

 

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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:

Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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