Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to Hotel Paradox, situated in the captivating city of Santa Cruz, CA, and proudly part of the Pyramid Global Hospitality portfolio. Offering 170 thoughtfully designed guest rooms and 6,000 sq ft of meeting space, Hotel Paradox is more than just a place to stay—it's a space that blends comfort with career opportunities. In the vibrant atmosphere of Santa Cruz, Hotel Paradox embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are woven into the fabric. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Paradox, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Santa Cruz's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! Overview We are looking for a highly motivated Banquet Captain to join our team! This individual will have oversight of all banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Responsible for acting as a contact person for banquet functions. Also responsible for supervising banquet staff, ensuring that functions are set correctly, helping with paperwork, linen inventory and training of staff. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Qualifications Your role: Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. Responsibilities also include cleaning of back hall and organizing of storerooms. Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. Event room setup according to meal period and table needs Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked Serves food and beverages to guests, rmoves dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen Cleans and sanitizes tables and/or counters & seats after guests are finished Explains how various menu items are prepared, cooking methods and ingredients Takes into consideration any special request and dietary issues made by the guest Provides general property information Offers warm and sincere welcome/farewell for all guests Interacts with staff in a professional manner, assisting other departments with necessary information Ensures final quality check on food and beverage items prior to serving guests Monitors assigned tables for customer satisfaction, quality and additional service Addresses any guest issue promptly and with high concern Provides assistance to other event and restaurant staff as needed Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) Compensation Range The compensation for this position is $23.00/Hr. - $23.50/Hr. based on qualifications and experience.