The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

THE JOB:

It is the primary responsibility of the Banquet Supervisor to oversee all aspects of day-to-day banquet services. You will work closely with Banquet Assistant Managers and Catering Managers to ensure the seamless execution of events, from staffing and room layouts to menu implementation and operations.

THE DAY-TO-DAY:

Event Coordination: Planning and coordinating all aspects of banquets and events, including scheduling, staffing, and logistics. Work directly with Banquet Managers on staffing ratios, room layouts, menu implementation, and operation of events as well as closely work with the Catering Manager regarding the service of events

Customer Service: Ensuring high levels of customer satisfaction by addressing guest inquiries, resolving complaints, and accommodating special requests

Quality Control: Maintaining standards of food and beverage quality, presentation, and service during events, and addressing any issues that arise promptly

Event Managment: Review Banquet Event Order and understand the event as planned by the client and catering manager; create diagrams for events and oversee the inventory of banquet supplies, equipment, and materials

Staff Management: Hiring, training, and supervising banquet staff, including servers, bartenders, and support staff, to ensure excellent service delivery

THE IDEAL CANDIDATE:

Two years of experience in catering, banquet, or convention/ conferences

At least two years as supervisory, leadership, or management experience in convention/ conference space

Has extensive experience in banquet services and event coordination

Strong leadership abilities, with a passion for motivating and developing teams to achieve excellence

Excellent communication, organizational, and problem-solving skills, with attention to detail

Knowledge of food and beverage, wine, liquors, and cocktails, to assist guests and staff

Previous experience managing employees under a collective bargaining agreement

Ability to work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14537

Are you ready to JOIN THE SHOW? Apply today!