We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Responsible for fostering a fun environment Responsible for being a gracious host to all guests and co-workersResponsible for promoting a positive influence in the community and participating in company-sponsored eventsProvides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staffEngages in friendly conversations with guest whenever possibleProvides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurantOperates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilitiesKeeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standardsRecognizes players and relays that information to the host/hostess and/or other restaurant team members to ensure they receive the appropriate serviceKnows and promotes current property events and promotionsTakes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Monitors guest consumption of alcohol and intervenes as needed according to guidelinesThanks customers, invites them back, wishes them luck BRING US YOUR BEST. Must have an outgoing, energetic and enthusiastic attitude Must enjoy hosting others Must be comfortable initiating conversations and creating a fun environment with our guestsMust be 21 years of ageHigh school diploma or equivalentOne to three months related experience and/or trainingRead, write legibly, understand and speak EnglishExcellent customer service/communication skillsCount money and change correctlyAvailable to work required schedule which may include nights, weekends, holidays and overtime as neededMust meet professional appearance standards as prescribed by company policy. Must be able to respond to visual and oral cuesAble to work in constricting areasAble to tolerate noise and bright lights Able to work at a fast pace in often crowded/noisy environmentPhysically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 35 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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