Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
To lead a team of professionals that will provide a consistent, well-designed meeting product which focuses on proper meeting table set-ups and proper set-up of various configuration, per clients instructions however they may evolve.
Essential Functions and Responsibilities
Organized, review and assign to all Team members, all Event Order and assignment sheet to determine function requirementsTo assigned and assist with all cleaning duties that are assigned to team members.Complete cleaning inspection for each meeting room with the assigned team members for each area.Maintain cleanliness standards and excellent condition of equipment and surrounding work areas.Communicate promptly to all guest requestAssure that all inventories are kept for all tables, glassware, linen and misc.Assure Proper training and new hire checklist of all team members also to include re- training when neededReport any and all guest request changes to Banquet Manager/ Conference CoordinatorsAttend all required meeting when assigned by Set – up Manager and or Banquet ManagerAssure that all equipment is kept in clean working conditionOther duties as assignedSupportive Functions and Responsibilities
Promotes and applies teamwork skill at all timesNotifies appropriate individual promptly and fully of problems and/or unusual matters of significanceIs polite, friendly, and helpful to all guests, management and fellow employeesAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standardsQualifications
Exceptional guest service skillsAbility to stand, stoop, bend and lift items weighing up to 100 pounds repetitively during entire shiftAbility to push, pull or other wise move portable table /chair cart units from storage area to function roomsAbility to work flexible schedule to include weekends and holidaysAbility to stand long periods at a time.Ability work organized and work with others (Captains, Banquet Managers and Conference Manager)Education:
High School diploma or equivalentExperience:
2 + years experience as Set-up Houseperson in a high volume, upscale Hotel