A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

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What will I be doing?

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This position reports to the Bar Manager

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As a Bar Waiter/Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nServe Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents\nManage an efficiently operated bar shift that is in accordance with the agreed standards and regulations\nUse every possible opportunity to gain knowledge in all areas of bar supervision\nEnsure all tables receive their drinks and food as requested\nMaintain the cleanliness of all equipment used during shifts\nMaintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times\nShow complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents\nAdhere to the Company disciplinary policy when necessary\nMaximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques\nDemonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it\nMeet or exceed the monthly drink profit margin target Manage guest queries in a friendly, timely, and efficient manner\nFollow correct reporting procedures if faced with issues\nPractice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene\nComply with hotel security, fire regulations and all health and safety legislation\n

What are we looking for?

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A Bar Waiter/Waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nA minimum of 2 years of Waiter/Waitress experience in the hotel industry\nFluent in English\nCustomer Service experience in supervisory or above capacity\nA warm personality, attentive and smartly presentable\nAbility to listen and respond to demanding Guest needs\nExcellent leadership, interpersonal and communication skills\nAccountable and resilient\nCommitted to delivering high levels of customer service\n\n

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What’s in it for me?

\n\nCareer and development opportunities in Hilton Hotels Worldwide\nCompetitive Salary & Wages\nPrivate Health Insurance\n“Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friends\nIndoor Parking Privileges \nComplimentary Dry Cleaning for Business Attire\nMonthly Transportation Fee\nComplimentary Shuttle Bus \n50% discount on personal food & beverage consumption in the sister hotels. \nExtended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)\n14 days paid paternity leave\nOpportunity to make a positive impact on environment and community with Travel with Purpose program\n\n

Specifically, we look for demonstration of these Hilton Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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