Function (Scope and Main Purpose of Job)
Responsible for organizing and stocking the bars with major supplies and beverage products.
ResponsibilitiesCore Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
Assists bartenders in the service of beverages to guests.Maintains service stations, cleanliness of bars and re-stocks to par.Puts beverage orders away in correct locations, re-stocking of pump room, soda room, and changing out kegs as needed.Assists guests in a courteous and friendly manner.Stocks main coolers with all beverage products.Shovels ice from ice machine into ice bins.Maintains deep cleaning of all beverage areas and equipment.Abides by all State, Federal, and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.Requires heavy lifting.Ensures compliance with all federal and state gaming regulations.Understands all PLCB regulations.Abides by company and department specific appearance standards.Performs additional duties as assigned.
Qualifications
Job Requirements (skills, knowledge, and abilities)
Must be able to work in smoke filled environments.Must be RAMP certified.Must be able to obtain and maintain licensure as required by the State Gaming Agency for the position.Must have thorough knowledge of approved Responsible Gaming Program.Required to work nights, weekends, and/or holidays.Educational Requirements
High school diploma or GED preferred.Physical Requirements
Working Conditions