Barista FT - The Elms Hotel & Spa
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today. Overview The Elms Hotel & Spa is looking to hire a Full Time Barista. As our Morning Barista you will be performing other support functions which may include cleaning the food preparation area, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. Job Description: Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products Prepares all drink orders to hotel Standards Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all Marriott customer service and cash handling policies and procedures Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods Cleans and stocks customer area Follows THe Elms operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner Requires the ability to bend, twist, and stand to perform normal job functions Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers Customer service experience preferred Qualifications In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: Require good communication skills, both verbal and written. Must possess basic computational ability. Must be able to lift up to 10lbs. Provide the highest service standards possible to all guests. Maintain the cleanliness of the Coffee Bar area. Meet and exceed all guest request and expectations with a professional attitude. Adhering to the proper cash handling procedure including tip reporting and due backs. Must be able to work mornings, weekends and holidays.
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