Bartender **Grand River Center** 10 Positions ID: 55761 Posted On 11/14/2024 **Job Overview** **Bartender** **Grand River Conference Center** Category Food & Beverage Management Type Regular Part-Time **Oak View Group** Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the _way_ we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners. We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values: + We treat each other fairly and with respect. + We act with integrity. + We have an entrepreneurial spirit. + We give back to our global community. More information at  OakViewGroup.com , and follow OVG on Facebook (https://www.facebook.com/oakviewgroup/) , Instagram (https://www.instagram.com/oakviewgroup/) , Twitter (https://twitter.com/oakviewgroup) , and LinkedIn (https://www.linkedin.com/company/oak-view-group/) . **Overview** The **Bartender** is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. **About the Venue** The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Featuring over 40,000+ square feet of meeting and exhibition space for events up to 2,000. **Responsibilities** + Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards. + Follow the bar pre-shift notes and bar menus and provide service as described. + Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol. + Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests. + Must pour drinks responsibly in accordance with company standards for serving size. + Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages. + Must communicate a cut-off to a guest as required. + Listening and responding to any customer requests or concerns. + Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required. + Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making. + Request additional product or restock product as required + Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar. + Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained. + Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler. **Qualifications** + Six months or more experience bartending. + Accurate cash handling skills. + Ability to prioritize tasks in a fast-paced environment. + Ability to be self-directed while working in a team-oriented environment. + Excellent interpersonal and communication skills. + Ability to work a flexible schedule including nights, weekends and long hours. + Bartending school preferred **Strengthened by our Differences. United to Make a Difference.** At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. **EEO** Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. Primary Contact 1701102686709 Ryan Bonifas General Manager, Phone Phone Phone Fax ryan.bonifas@oakviewgroup.com Email False False True **Job Details** Categories Arts and Entertainment Customer Service Food and Beverage Location Dubuque, IA Shift First Shift Second Shift Third Shift Rotating Shift Flexible Job Type Employee Full/Part Part Time **Qualifications** Education High School/GED Experience 1-2 Years Company ID 31287 Job REQ # \# Positions 10 Start Date 20241114 End Date 20241115 Featured Job TH Ad TH Comments **Similar Jobs** Bartender Grand River Center Bartender Grand River Center Bartender Grand River Center Bartender Grand River Center Bartender Grand River Center Banquet Bartender National Mississippi River Museum & Aquarium **Share this Job** Grand River Center **About the Company** Grand River Center is a beautiful convention center located on the banks of the Mississippi River and located in Dubuque, IA.