Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
Interact with guests in a natural, friendly demeanor
Cultivate regular guests and repeat business
Successfully complete a pour test prior to every shift, where applicable
Suggestively sell both beverages and menu items to guests at the bar
Deliver food items and beverage orders promptly
Prioritize and organize drink orders
Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
Record any equipment failure and/or safety hazards in bar log
Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
Request proper identification for anyone appearing under 30 years of age
Maintain HOB safety and sanitation standards
Perform Opening/Running/Closing duties according to HOB policy
Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
Maintain bartender bank
Perform cash pull / check out procedures
Maintain appropriate Comp and Spill checks
Required to occasionally work Special Events that are scheduled throughout the venue
WHAT THIS PERSON WILL BRING
Required:
(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
Ability to work late hours
Flexible schedule
Cash handling experience
Must be able to lift or move up to 25 lbs using proper lifting techniques
Skill in interpersonal communication and teamwork
Physically able to pass a pour test and a mixology drill (timed)
Ability to deal with intoxicated guests in a positive and safety minded manner
Tolerance of all cultures, music and art forms
Responsible Alcohol Awareness Training Certification or Equivalent
Preferred:
4 years work experience in high volume environment
Experience recognizing valid ID’s
Experience in a live music environment
Physical Demands/Working Environment:
Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.