**Country:** United States of America **Location:** CATX3: Site 1218 Arion Parkway #102, San Antonio, TX, 78216 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. **About this role** The Mission Critical Operations Manager reports directly to the Area General Manager of ALC Southwest and will be based in San Antonio, TX. The purpose of the Operations Manager is to support Operations for ALC's strategic projects and data centers with direct reports encompassing project managers, coordinators, and supervisors. The Operations Manager will manage a portfolio of projects that range in size from less than $3Mk to greater than $10M. **Key Responsibilities** + Manage field engineers through training, scheduling, and performance reviews. + Develop and deliver operations and projects to meet established targets and metrics. + Lead execution of operational goals to ensure alignment with broader organizational strategies. + Manage and lead a professional team to ensure the area of responsibility meets business strategy goals and objectives including project managers, supervisors, technicians, and coordinators. + Coaches team members to ensure operational excellence and deliver mission critical customer expectations. + Review contracts and agreements to ensure that the organization's interests are protected. + Develop and implement new business growth strategies to increase profitability and/or market share of the organization. + Represent ALC to key stakeholders to present a positive image of the organization. + Support compliance with all Environmental Health & Safety (EH&S), ethics, and quality control policies by overseeing necessary training, audits, and documentation. **Required Qualifications** + 5+ years of management experience i.e., strategic planning, budgeting; coaching, and leading people. + 5+ years of experience or technical knowledge of building controls/automation systems. + High School Diploma or GED + Valid Drivers License **Preferred Qualifications** Other qualifications you may have that would be beneficial in this role include: + Bachelor’s degree in Engineering, Business, or a related field + Management experience with a focus on large-scale projects, particularly within data centers or mission-critical environments. + Project Management Professional Certificate or other relevant certification. + Project Management skills and experience with data centers. + Experience working within a construction environment. + Experience developing and implementing strategies to grow business profitability and market share. + Analytical, organizational, and communication skills. + A positive outlook with an ability to motivate and empower. + Adaptable to changing work environments. \#LI-Onsite RSRCAR **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice