JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $60000 - $65000 / year (paid hourly)

Schedule: Sunday - Thursday; 3p - 11:30p

Location: San Jose, CA | Cisco campus

The BAS Operator serves as the primary point of contact for monitoring and coordinating all facility systems. This role involves collecting, prioritizing, and responding to both planned and unplanned events. The BAS Operator is responsible for handling active alarms, emergency work orders, notifications, escalations, and facilitating communication between vendors, engineering teams, and management. The BAS team operates 24/7, 365 days a year, ensuring continuous support and oversight.

Responsibilities

Conduct shift handovers and pass down information.Perform daily electronic rounds via WebCtrl.Monitor and respond to Building Controls & Automation (BCA) issues at the San Jose Campus.Respond to email escalations and monitor the engineering queue.Dispatch engineers for urgent issues (P2) or escalations.Monitor critical systems and network slowness.Maintain the BCA electronic dashboard and send notifications for planned/unplanned events.Answer BCA phone calls and radio communications.Monitor Corrigo and assign new cases in the engineering queue.Create cases for ALC findings and failures.Provide support for fire alarms, elevator entrapments, and vendor coordination.Ensure vendor work is approved on arrival, check if a Change Request (CR) is needed, and confirm dates.Help create sub-work orders and email Facility Managers (FMs) for vendor-related issues.Assist with fire impairment and burn permits as needed.Keep BCA logs and binders updated.Fill out entrapment forms for elevator incidents.Complete assigned training courses.Perform other duties as assigned.Verify CWA’s when vendors check in and contact the EHS team if needed.

Requirements / Experience:  

2+ years of experience in building automations, networking, or related fields ; experience with WebCTRL a plusHigh school diploma or general education degree (GED) required.   Proficient computer skills with Microsoft Office Suite.  Excellent Excel skills required - Experience in formatting and manipulating templates and formulas Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.   Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.   Ability to effectively present information to an internal department and/or large groups of employees.  Ability to calculate simple figures such as percentages.  Ability to understand and carry out general instructions in standard situations.   Physical requirements include stooping, standing, walking, climbing stairs / ladders and ability to lift / carry heavy loads of 30 lbs. or more  

Estimated total compensation for this position:

60,000.00 – 65,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –San Jose, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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