Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

About the team

The International Platform Acquiring Team is adding a BASE24 Engineer. Our team is responsible for the transaction lifecycle from Authorization through to clearing, settlement, billing, and reporting. Globally distributed to facilitate the coverage required to meet the customer demands and service levels.

What you'll own

You will be responsible for the day to day running of the Authorization platform running on HP Non-Stop servers with ACI’s Base-24 Classic in house modified software. You will be engaged in all ITSM disciplines, including incident and problem investigations, change and request fulfilment. You will be working closely with Operations, Engineering, Relationship Management and Customer Success teams. You will be on-call providing support to the service in the event of an incident.

Investigate and resolve incidents and find root cause of problems within Service Level Objectives / Agreements.

Follow planned releases and other changes, plan and implement changes in the production environment.

Monitor the platform and improve alerting and observability.

Support projects and workstreams in the Authorisation service.

Assess and identify automation and efficiency improvements.

Complete compliance, audit, and mandatory training.

Where you'll own it

While we’re a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. 

What you bring:

This position requires at least 4 years of experience with Base24

Bachelor’s degree: Computer Science, Computer Engineering, or other related technical degree. Will consider an additional 6 yrs of experience in lieu of a degree

Experience with Base24 NCPCOM, OBYDALCI, PATHCOM, PATHWAY, SCUP

Additional experience with HP Non-Stop TACL, SQL, ISO 8583, APACS

Card Payment Processing Business Knowledge

ITSM knowledge

Added bonus if you have:

In addition so experience in Base24, we would find very desirable the candidate having experience of Prognosis (IR).

This would have to be a significant experience ( not just having been a user of Prognosis ), including

setup of Windows serversHP NonStop configurationCreation of screens and dashboardPublishing of screens and dashboards to Prognosis Web ClientSetup of SQL servers and utilisation of dynamic thresholdsSetup of alerting

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

A competitive salary and benefits.Time to support charities and give back to your community.Parental leave policy.Global recognition platform.Virgin Pulse access.Global employee assistance program.

#LI-LL1

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass