The AAA Roadside Assistance team in Springfield is growing! If you like helping people and working outside in the fresh air, this is the job for you! AAA offers a competitive compensation package, a generous PTO plan, an excellent 401k plan and company match, and outstanding health insurance benefits to Fleet Drivers. Overtime and monthly bonus opportunities available! We offer our Associates: + A competitive base rate starting at $23.05 ; paid on a bi-weekly basis + Overtime opportunity during peak season + Individual monthly bonus potential + Accrue over 3 weeks of Paid Time Off (PTO) during the first year of employment + 8 Paid Holidays + 401(k) plan with company match up to 7% + Health, Dental, Vision, & Life Insurance + Tuition reimbursement up to $5250/year and professional certifications + Complimentary AAA Membership (inclusive of products & service discounts + PAID training and PAID uniforms Do you have what it takes? + Must be at least 21 years old. + Completion of a high school diploma or equivalent. + Possess and maintain a valid driver's license for the state where you reside. + Ability to pass a physical examination on a bi-annual basis as required by Department of Transportation and/or Company policy. + 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred. + Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening. + Successfully complete required departmental training courses within 60 days of hire or additional future department training as required. (May need to adjust your schedule to attend training). + Perform various diagnostic tests, recommend solutions, sell and install batteries in various types of vehicles. + Communicate effectively in writing, verbally and using technology, such as email and GPS (Global Positioning Systems). + Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions vehicles) while primarily working from a service vehicle. + Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.. Our Roadside Assistance Battery Sales Technicians are dedicated drivers who: + Provide mobile battery services using established guidelines and quality control procedures. Perform diagnostic tests and recommend solutions including sales of batteries and installations in various types of vehicles. + Keep abreast of battery options and sales techniques. + May mentor junior technicians on battery installation and other roadside assistance services. + May need to provide lock-out, fuel delivery, battery jumpstarts, extrications, and tire change services using established guidelines and quality control procedures. + Communicate with members effectively to keep them informed and to ensure their safety. + Make sound decisions regarding the safe service of vehicles and to accommodate member needs. + Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required. + Conduct vehicle and equipment inspections, ensure that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use. + Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand. AAA Club Alliance (ACA) is an equal opportunity employer. Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply. Job Category: Fleet