About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A lone star welcome in the country's capital of southern cool. We can’t wait to welcome you to Houston, the country’s capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

We are looking for excited individuals who are devoted to making an important encounter for our guests through sharing their thoughts and creativity for memorable experiences.  

  

Located in the heart of Houston, Four Seasons Houston’s backyard provides easy access to the best of what the city has to offer while perfectly capturing the energy and culture of Houston. Prideful Texan hospitality from passionate employees set the tone in this intimate gathering place where personalized service creates epic memories for every guest. From the expansive pool area to the buzzy tables of our Italian restaurant, Quattro, and our Bayou & Bottle lobby bar, the Hotel is the only place where you can find gatherings of greatness.  

  

QUALIFICATION REQUIREMENTS: 

1. Excellent reading, writing and oral proficiency in the English language. 

2. 1-2 years food and beverage serving and/or related food and beverage experience. 

3. Excellent knowledge of food, preparation and wines. 

 

JOB FUNCTIONS: 

1. The ability to follow proper payroll and uniform procedures. 

2. The ability to offer guests of the restaurant an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. 

3. The ability to anticipate and service of guests' requirements before requests are necessary. 

4. The ability to serve and clear food and beverage items in an unobtrusive and professional manner. 

5. The ability to be familiar with the wine list and in wine and beverage service including stemware used and appropriate garnishes. 

6. The ability to utilize a "Captain's Pad" correctly and for the sake of communication. 

7. The ability to complete opening and closing side work as assigned and have all tables set according to standard. 

8. The ability to present menus and explanations for all menu items as well as specials of the day. 

9. The ability to present children's menus, when appropriate, and describe specials and Alternative Cuisine. 

10. The ability to offer a cheese and fruit tray explaining each of the various selections for the day. 

11. The ability to utilize the hotel's computer system ringing up sales, printing checks, closing checks and completing closing readings. 

12. The ability to carry trays, bus and reset tables with linen, china, glass and silver. 

13. The ability to change ashtrays, serve cigarettes, crumb tables and offer after dinner drinks and cigars. 

14. The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved. 

15. The ability to handle a guest walk out. 

16. The ability to service all needs for any private dining room or private function. 

17. The ability to report any accident immediately, no matter how minor, to a manager. 

18. The ability to recognize and address potential intoxicated, disruptive or undesirable guests. 

19. The ability to respond properly in any hotel emergency or safety situation. 

20. The ability to perform other tasks or projects as assigned by hotel management and staff. 

 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf