BDC Administrator
Lithia Auto Stores
Dealership:L0279 Greiner Ford of CasperGreiner Ford-powered by Lithia of CasperImmediate Need: BDC Administrator Are you a computer savvy sales and customer service professional looking for a solid company with career growth opportunities? If so, this BDC Administrator position might be the job for you!Compensation: (hourly + monthly bonus)Industry leading benefits for you and your familyTraining and career advancement opportunities We're looking for a BDC Administrator who has an engaging personality, enjoys working with customers, providing an exceptional experience and can perform with a high level of integrity. Responsibilities:The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.Gather accurate customer information to create a database for continual follow-up and retentionBuild and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.Qualifications:Ability to present information in a clear and professional manner.Ability to manage one’s own time effectively.Ability to type efficiently.Basic & phone computer skills.Veterans encouraged to apply!We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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