Dealership:L0599 Priority Honda Roanoke

Do You Have Call Center or Customer Service Experience?

Are You Friendly, Outgoing and Have Great Organizational Skills?

Priority Honda Roanoke is Hiring!

Priority Honda Roanoke is now part of the Fortune 500 Lithia & Driveway family of dealerships! Our Service Center is busier than ever, and we need an additional Appointment Setter to schedule Service appointments and provide a best-in-class experience for our loyal clientele.

As a Business Development Service Representative, you will respond to and communicate with our current and prospective service customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded, and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not necessary.

What will you be doing?

Outbound and inbound customer phone calls.Determine each customer's needsSet appointments for service department and follow up to confirmEnsure a positive customer experienceEnter customer information into CRM

Who are we looking for?

Customer-focused, energetic, and self-motivatedExperience in customer service, call center or retail salesAbility to handle heavy phone volumeStrong communication skills –verbal and writtenExcellent computer skillsHighly organized with attention to detail

What do we offer?

Supportive Management TeamMedical, Dental, Prescription and Vision PlansPaid Holidays & PTOCompany-Paid Short and Long-term Disability InsuranceCompany-Paid Life Insurance401(k) Retirement Plan with Employer MatchEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsOpportunity for advancement

Lithia & Driveway is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment

We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.