Key Deliverables
Training Calendar Creation :
• Create Beat Plan basis training need identification.  • Training Delivery and Governance : • Train OR team on Product selling and customer experience management.  • Ensure implementation of training guidelines at stores. • Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.
Operations:
• Monitor, review and drive performance of CRO • Drive training and certification targets for new and existing store staff  • Identify gaps & create solutions to improve the induction & output of store staff
Skills Required
• Soft skills • CS process training • Device familiarity & selling skills training • Mobile Technology landscape

Educational Qualifications
• Must have: Post-graduation, MBA or equivalent Business Management Diploma     Work Experience
• Must have: 3-5 years  of training experience