Job Description In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills. The role involves engaging customers to understand their needs and maximizing sales in on- trend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally. A Day in the Life… + Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals + Collaborate with team members to create a welcoming and inclusive environment for all customers + Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media) + Book appointments and drive sales for in-store Beauty events and services + Keep department customer-ready through organization and cleanliness + Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners + Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts You Own This if You Have… + Passion for customer service and beauty, including trends, makeup application, and skincare + Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment + Empathy and respect for all customers, providing a supportive environment during makeup and skincare application + Strong multitasking, organization, and follow-through skills + Drive to achieve sales goals, with interest in using networking and technology + The ability to work a flexible schedule based on business needs, including evenings and weekends We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: + Medical/Vision, Dental, Retirement and Paid Time Away + Life Insurance and Disability + Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com . © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Maryland: $19.65 - $20.45 hourly About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!