Bed Board Controller, Emergency Dept Access Service Req #: 0000172250
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Night
Facility: Trinitas Regional Medical Center
Department: Emergency Dept Access Service
Location: WILLIAMSON STREET, 235 Williamson Street, Elizabeth, NJ 07202

Job Overview:

Bed Board Controller position is responsible for managing bed assignments and ensuring proper patient placement. The candidate will work closely with all floors throughout the hospital to ensure patient flow. Candidate will be responsible to manage all bed assignments, admissions and registration including direct admissions, newborn baby registrations, dialysis patients and NPC Admissions. The employee will maintain accurate documentation and record all information.

Qualifications:

Required:

High School diploma or equivalent2-3 years experience in a hospital patient registration setting;1-3 years in a census management, assigning bedsWell-developed interpersonal skills with the ability to understand and communicate with persons of varying acuitiesMust be able to work with the public and maintain poise under difficult situationsKnowledge of medical technologySupervisory skills a plusGood typing and computer skills

Preferred:

Bilingual Spanish preferred

Scheduling Requirements:

Shift- Night- 7:00pm-8:00amMonday- Friday with every other weekends/holidaysFull Time

Essential Functions:

Performs supervisory duties in the absence of the manager including the coordination of staffing for appropriate coverageOrients/trains the staff and new hires in the absence of the trainer making sure policies are adhered to Troubleshoots problems and urgent issues for the staffMaintains daily work schedule for the department to ensure minimum staffing requirements for adequate coverageServes as a resource for the department in the Manager s absence Communicates any PC/Printer problems and issues to the Systems CoordinatorInforms the Manager of any situations in which he/she has been involvedAssumes weekend on-call responsibilities on a rotating basis addressing staffing issues and/or any problems unresolved by the staffInterviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system. Registers the patients into the computer to create an encounter with a patient account number and enter information onto a daily admission sheet for daily and monthly statisticsMakes copies of all insurance cards (front and back) upon registration and distributes them to assigned departments Keeps abreast of Medical Assistance Programs in order to present, explain, and discuss such programs to determine patient eligibility qualificationsEvaluates, supports, and monitors patients in the application process for Federal/ State/ County financial assistance programsExplains all forms to patients before obtaining necessary signatures (i.e. provides Advance Directive information for all Inpatient Services) and provides patients with Trinitas Hospital forms and bookletsInputs/updates all Advance Directive information appropriately into the system, ensuring that all fields are answered and Advance Directive is channeled through all the proper areasMaintains daily records to access financial resources to properly code/update accountsPuts together patient charts and account folders for all scheduled procedures and admissions

Obtains all co-payments and deductibles not yet met and collects deposits as appropriate

Checks all previous on a daily basis for accuracy and, if necessary, makes correctionsVerifies benefits, obtains pre-certification, pre-authorization, referral and second opinions for all services where applicableCoordinates/communicates with Central Scheduling when changes or additions to any schedules have to be madeCompletes OB/GYN questionnaire and takes temperature on all patients according to hospital policy/procedures to determine appropriate unit assignmentCoordinates/communicates with Central Scheduling when changes or additions to any schedules have to be madeEscorts patients to their destination in the absence of a volunteer or transportAdheres to the policy concerning Codes and actions and responds accordinglyNotifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shiftNotifies the Systems Coordinator of any computer issues so that he/she may properly channel any problems (documents information and follows procedure)Provides all patients/customers with interpreters services when appropriateFollows downtime procedures when the computer system is down or on standby and notifies the Systems CoordinatorAnswers the telephone within three (3) rings and responds to requests in a timely manner; identifies self and the location the caller has reached always remembering to ask How may I help you? Serving as a Census Manager: Receives reservation from physicians, Emergency Department, and physicians offices for admission to the hospital. Assigns hospital beds based on medical priorityCoordinates patient transfers based on request, availability, and/or appropriateness of assignments to managing hospital wide patient placement, and adhering to the guidelines of patients rights and ethical issuesCompares discharges from previous day with the discharge census report. Maintains accurate online inpatient census by completing ADT logs, collaborating and coordinating assignments with Patient Care Units to facilitate placements and ensure precise and maximum utilization of facilityNotifies physicians upon Direct, Urgent, and/or Elective admissions; assigns resident admissions.Serving as LMRP Specialist: Enters Clinical data onto Care medic system to obtain medical necessity compliance Explains Medicare medical necessity guidelines to both physicians patients Calls physicians to obtain additional clinical information as needed in order to adhere to Medicare requirements. Obtains ABN S from patients, as needed explaining Medicare guidelines and reimbursement to patientsUpdates ADT System with additional diagnostic information. Confers with Finance Compliance Specialist and keeps abreast of Medicare regulations. Serving as a Pre-Registration Representative: Pre-registers patients by obtaining and verifying all demographic and financial information. Notifies patients of any pre-requisites required by the insurance plan or any change in scheduled date of serviceServing as a Receptionist: Greets, receives, and directs all customers to appropriate areas. Answers phone Monitors patients wait time and communicates patients need

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO) Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer