Behavioral Engagement Specialist Shelter- Fort Washington, 651 West 168th St, New York, New York, United States of America Req #1154 Tuesday, July 9, 2024 Title: Behavioral Engagement Specialist Program: Fort Washington Men’s Shelter Salary Range: $45,000 Program Overview:Fort Washington Men’s Shelter is a 200 bed 24/7 emergency shelter for homeless men diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance. Additionally, an on-site Article 28 Clinic provides primary and behavioral health care services. Essential Duties & Responsibilities: The essential duties of thePositioninclude but are not limited to the following activities: + Act as a liaison between Fort Washington Men’s Shelter, NYPD, DHSPD, DHS, some aspects of Community Government and other local Agencies to reduce loitering on the neighborhood streets. + Conduct community walk-throughs and engage current Fort Washington clients about loitering on the neighboring streets and parks. + Alert DHS’ Outreach team of known street homeless individuals. + Enforce adherence with the Good Neighbor Policy by issuing verbal and written warnings reminding clients of their compliance responsibilities regarding the facility policies. + Engage loitering clients about the services provided at Fort Washington and encourage participation in the offered on-site recreational activities. + Engage challenging clients to participate in service planning and housing search processes and meet with clients to update their bi-weekly ILPs (Independent Living Plans). + Maintains accurate and up to date written client documentation as required by and in accordance with city and state oversight agency guidelines. + Participates in trainings and monthly staff meetings. + Communicates with the Social Services team to discuss client concerns. + Participates in case conferences in response to client complaints, using conflict resolution techniques to amicably resolve issues. + Performs other duties as assigned by the Shelter Leadership. Qualifications: + Bachelor’s Degree and a minimum of two years’ experience in human services, consulting, evaluation, homeless services, quality assurance, or related field or high school diploma and/or Associates Degree with 4 years’ experience with the population. + Experience working with adults with mental health and/or substance use issues, preferably in homeless shelters or supportive housing. + Ability to work weekends and evenings. + Exceptionally strong interpersonal and communication skills as well as an ability to work effectively with others. + Attention to detail, with exceptional analytical, organizational, communication and project management skills. + Strong quantitative and Microsoft Excel skills. Qualifications: + Teamwork: Ability to work cooperatively with peers and other staff to serve the needs of the clients as effectively as possible. + Organizational: An ability to work independently and to adjust one’s schedule to accommodate the needs of the programs. + Interpersonal: An ability to interface with clients as well as all levels of staff. + Communication: Excellent oral, writing, and listening skills. + Computer: Knowledge of case management software as well as Microsoft Office Suite. + Language: Bilingual or multilingual a plus. Other details + Pay Type Salary + Employment Indicator Regular + Min Hiring Rate $45,000.00 + Max Hiring Rate $45,000.00 + Required Education Bachelor’s Degree + Shelter- Fort Washington, 651 West 168th St, New York, New York, United States of America <