**Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!** **Job Title:** Behavioral Health Assistant **Cost Center:** 301451033 Minocqua-Behavioral Health **Scheduled Weekly Hours:** 32 **Employee Type:** Regular **Work Shift:** 40 Normal (United States of America) **Job Description:** **JOB SUMMARY** The Behavioral Health Assistant serves as an initial contact for patients and customers, and provides professional support to clinicians in the behavioral health area. The Behavioral Health Assistant assesses needs of the patients or customers to determine appropriate disposition of requests within a time and sequence acceptable to the patient and customer’s needs and Clinic policy. The Behavioral Health Assistant must interact independently and appropriately with patients and clinicians according to Marshfield Clinic policies and/or department protocol, prioritize the work of several clinicians, multi-task and work under pressure and maintain confidentiality. **JOB QUALIFICATIONS** **EDUCATION** _For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation._ **Minimum Required:** High School diploma or equivalent. **Preferred/Optional:** Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary program. Completion of a Medical Terminology course. **EXPERIENCE** **Minimum Required:** Two years’ experience in a medical setting, to include direct patient contact or customer service experience. Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. **Preferred/Optional:** Behavioral health experience. **CERTIFICATIONS/LICENSES** _The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position._ **Minimum Required:** None **Preferred/Optional:** None **Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.** **At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here (https://www.marshfieldclinic.org/mAboutUs/Documents/30922-000\_Equity-and-Inclusion-Statement%20%282%29.pdf) .** **Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program** **.** **Marshfield Clinic Health System is an Equal** **Opportunity/Affirmative** **Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.**