+ DEFINITION/PRIMARY FUNCTIONS + The Behavioral Health Care Coordinator provides specialty case management to high-risk patients and families. This position collaborates directly with patients, patients’ families, physicians, school systems, and other care managers to assess the needs and strengths of high-risk patients and develops customized, proactive care plans that support patients’ optimal functional status and well-being. + POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.) + Experience: + 2 years experience with a chronically ill population required. Background with all age populations preferred. + Demonstrated experience in the effective assessment and engagement of individuals with BH/SUD conditions. + Experience working in a healthcare setting as a member of a professional clinical team required. + Knowledge of community resources and supports, BH/SUD treatment as well as experience in referral for treatment, support and services is required. + Experience in providing evidence-based brief interventions to individuals with BH/SUD conditions including: Motivational Interviewing, Behavioral Activation, CBT and Problem Solving Tx. + Education and Training: + Master's Degree in social work or related clinical healthcare field required. + License, Certification & Registration: + LCSW, LICSW, LMHC required + Recovery Coach Certification preferred + Other Requirements: + Ability to form rapid engagement and alliance building with patients and their families. + Ability to follow the logical management of a member’s care throughout the continuum of care. + Possesses a basic understanding of applying clinical criteria when determining medical necessity. + Experience with care coordination. + Proven excellent leadership, and strong interpersonal, communication and team-building skills. + Proven collaboration & negotiation skills with providers, patients, families, insurance organizations and government agencies. + Proven ability to work independently and adjust to multiple demands and shifting priorities, ambiguity and rapid change with resiliency. + Computer literacy required with ability to manage multiple open applications. + Ability to maintain and monitor confidentiality of patient records. + Ability to work autonomously and with meeting goals for productivity.