At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

BayCare Health Systems is currently seeking a Behavioral Health Office Representative to join our outstanding and compassionate team!

This position is PRN (as needed) and will cover multiple locations (Tampa, Clearwater, St. Petersburg).

Behavioral Health Office Representative Responsibilities:

Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines.Obtains complete and accurate patient registration information according to department standards.Reviews and confirms all registration information is accurate at each appointment and makes any required updates.Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day.Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity.

Requirements:

High School or Equivalent1 year – Office RelatedCustomer service, interpersonal, critical thinkingWritten and verbal communicationWorks independently and with a teamOrganization, administrative and clerical skills

BayCare offers a competitive total reward package including:

Paid time off, tuition reimbursement, 401k match & additional yearly contribution, yearly performance appraisals, team award bonus, community discounts, the chance to be part of an amazing team and a great place to work! 

Come join our wonderful team!

Equal Opportunity Employer Veterans/Disabled