We are hiring a full-time Behavioral Health Navigator I to support UPMC Chautauqua!

The Behavioral Health Navigator I is responsible for the assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC Chautauqua Emergency Department. They will develop initial treatment plans to facilitate disposition planning and assist with bed placement or disposition planning. They will have the ability to identify acuity level of patient and will facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition.

The incumbent will work three 12-hour rotating shifts and will rotate weekends. Incumbent will also be expected to work a few holidays throughout the year, including 2 major holidays at year-end.

Responsibilities:

Complete all required documentation, including psychiatric evaluations and commitment paperwork. Utilize DSMV for provisional diagnoses. Understand mental health laws and ensure accurate inpatient commitments. Know insurance processes and obtain authorizations. Participate in interdisciplinary activities and maintain competency. Use up-to-date technology for patient care and referral planning. Handle a high volume of calls and efficiently meet caller needs. Follow outpatient scheduling and referral documentation guidelines. Respond quickly to appointment or admission requests. Review and summarize patient information for behavioral health admissions. Present cases to physicians and others. Demonstrate triage and assessment skills for medical necessity. Provide accurate, timely information to colleagues and external agencies. Access social systems to provide resources to patients and families.