**We are hiring a casual Behavioral Health Navigator I to support UPMC Jameson!** The Behavioral Health Navigator I is responsible for the Assessment and navigation of patients and families in collaboration with attending psychiatrists and other staff within the UPMC Jameson Emergency Department. They will develop initial treatment plan to facilitate disposition planning and assists with bed placement or disposition planning. They will have the ability to identify acuity level of patient and will facilitate the flow of information to promote effective communication regarding the patient care and patient operations and disposition. This casual position requires six 4-hour on call shifts per month. **Responsibilities:** + Documentation & Paperwork: Complete all required documentation, including psychiatric evaluations and commitment paperwork. + Diagnostic Skills: Utilize DSMV for provisional diagnoses. + Legal & Insurance Knowledge: Understand mental health laws, review inpatient commitments, and manage insurance authorizations. + Interdisciplinary Participation: Engage in staff meetings and committees. + Competency & Technology: Maintain competency and use up-to-date technology for patient care. + Call Management: Handle a high volume of calls efficiently and follow scheduling/referral guidelines. + Rapid Response: Quickly respond to appointment or admission requests. + Patient Information Review: Summarize patient information for admissions and triage for appropriate placement. + Case Presentation: Present cases verbally to physicians and others. + Triage & Assessment: Demonstrate skills for medical necessity and outpatient clinic referrals. + Communication: Provide accurate, timely information to coworkers, physicians, and outside agencies. + Resource Access: Assist patients and families with accessing social systems and accepting referrals. + Bachelor's Degree in Psychology, Counseling or Social Work with one-year of mental health direct care experience OR master's degree in Psychology, Counseling or Social Work. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. + Ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. + Ability to identify problems, implement resolution, reassesses situation/problem. + Excellent interpersonal relations with the ability to interact in a direct, professional, tactful, gracious manner with all professional/non-professional contacts; includes all areas of verbal/non-verbal communication within the contest of direct/non-direct contact; history of excellent interpersonal relations. + Ability to work collaboratively within a multidisciplinary team. + Ability to work under stress, with an unpredictable patient flow, in a sometimes-crowded work environment. + A personal disposition that is warm, friendly, caring, kind and hospitable towards patients, colleagues. + Exhibit openness and willingness to learn. + Flexible schedule; rotating shifts. + History/record of all above services consistently delivered with a service excellent attitude. + Ability and willingness to work in a managed care environment. + Excellent ability and history of direct, gracious, courteous, kind face- to-face, telephone and nonverbal skills. + May in the course of their job duties be in rooms where medications are stored. + No contact with medications is allowed. **Licensure, Certifications, and Clearances:** + Cardiopulmonary Resuscitation (CPR) + Driver's License + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal **UPMC is an Equal Opportunity Employer/Disability/Veteran**