Behavioral Health Technician Job Details Job Location Miami - 2272 SW 7th Street - Miami, FL Position Type Full Time Education Level High School Salary Range $19.23 - $19.23 Hourly Job Category Nonprofit - Social Services Description POSITION SUMMARY: Behavioral Health Technician operates as a backup to the Licensed Mental Health Clinician that goes out to an in-person MRT crisis call. Job Functions include those listed below. ESSENTIAL JOB FUNCTIONS: + Works with individuals, families, and groups to provide outreach, and emotional support. + Transport and clinicians responding to crisis calls in the community within the 60-minute required timeframe. + Provide input in clinical team meetings. + Provide follow up to individuals in the community as identified + Engage individuals and families in the community to assist in de-escalating crisis. + Assist therapists with consumer interventions and redirect consumers when behavior is inappropriate. + Provides warm hand off to community resources, services, and supports. + Assist dispatcher in triage of phone calls and provides community resource information as needed. + Engages individuals and families in the crisis planning process using evidenced based practices including Motivational Interviewing and Mental Health First Aid. + Assist the clinician in the development of safety or crisis care plan. + Coordinates psychiatric face-to-face or telehealth appointments with psychiatrist within 48 hours of intervention. + Provides after hours crisis services on a rotation schedule. + Transports individuals to designated receiving facilities under a voluntary or involuntary status, if deemed safe to transport, if the individual does not have other transportation options available and agrees to be transported by the MRT. + Interacts with management to gather and provide information. + Completes all orientation and mandated training activities, including E-Learning Courses, within required timeframes, and in accordance with the criteria established for this position. + Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and + Perform all other duties as assigned. Qualifications ESSENTIAL QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and Competencies: + Excellent communication skills. + Ability to exercise good judgment and discretion. + Ability to work well in a team environment. + Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality. + Professional appearance and demeanor. + Must be culturally/linguistically sensitive to populations served. + Ability to obtain and maintain clearance from DCF. + Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required. + During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you. EDUCATION and/or EXPERIENCE: + One (1) to three (3) years of experience in behavioral health crisis services. + Familiarity with Monroe County. + Bachelor’s Degree in human services or related field is preferred. + High School Diploma or equivalent is required. LICENSURE/CERTIFICATION: + Registered Behavioral Technician Certification is strongly preferred. WORKING CONDITIONS: + Work is primarily performed in a professional office/residential setting. + Some outdoor activities may be required. + Some travel is required.