POSITION PORPOSE
The Behavioral Health Telehealth Program Coordinator provides the clinical and operational oversight of Consult Liaison telehealth services grant to assist patient and their support systems throughout the treatment process.
This position is responsible for coordination of the services which includes clinical workflow development, training and education to colleagues, collaboration with both internal and external teams, and data collection and reporting. This position does have a service component.
Supporting our Livingston County and Chelsea hospitals. Position will be a hybrid rotating between offices in Livingston (Howell) and Chelsea MI.
Full-time benefited position scheduled 40 hours per week.
WHAT YOU WILL DO
Assists with the develops workflow, policies, and procedures to optimize telehealth services, ensuring efficiency and effective service delivery.
Develops training for staff to provide high-quality service delivery between internal and external resources.
Works closely with the Consult Liaison (CL) Providers to coordinate patient care, ensuring seamless integration of services.
Ensures accurate data collection and reporting in compliance with the grant requirements. Prepares necessary information to assist with the submission of reports.
Completes Behavioral Health Assessments, when required, to help support the telehealth psychiatrists with level of care dispositions and coordination of care.
Selects and completes appropriate therapeutic interventions based upon clinical knowledge base, critical thinking, and educational background to formulate an appropriate behavioral care plan in conjunction with the CL Provider and the medical team. Develops goals and interventions in accordance with evidence-based practice and patient agreement.
Provides short-term psychotherapy and/or counseling for individuals, families, as needed.
Supports a recovery-focused environment and patient-centered treatment approach.
Provides patients with self-management skills and educational information so they can be full participants in their own treatment and recovery.
Work with the Community Health Navigators to ensure steady referral stream and coordination of services.
Assures complete, accurate, and timely documentation of clinical information in the EHR, incorporating current documentation and billing guidelines and requirements.
Assures the consistent delivery of appropriate evidence-based services to achieve measurable improvements in quality of care.
Provides behavioral health education and utilizes community resource opportunities for the individual and/or family.
Monitors and coordinates the delivery of health services including linking with other treatment providers and community services as appropriate.
Maintains a process for systematic follow-up by determining the effectiveness of the treatment plan with documentation of patient care outcomes.
Reassesses and modifies the plan in collaboration with the CL Providers, medical team and with the patient as necessary to achieve treatment goals. Maintains strong, working relationships with other members of the treatment team.
Provides timely feedback to the CL Providers and other treatment team members regarding patients' care, treatment recommendations, and progress through verbal communication, EHR documentation, systematic comprehensive case review, record review, and informal discussions.
MINIUMUM QUALIFICATIONS
Education: Master’s degree in counseling, Psychology, or Social Work
Experience: 3+ years in behavioral health/collaborative care preferred. Grant experience preferred.
Certification/Licensure Must be licensed/certified in the state of Michigan and adhere to the code of ethics for area of licensure.
REQUIRED SKILLS AND ABILITIES
Training in substance use disorder is highly desirable. CAADC or Development Plan strongly encouraged.
Experience in working with patients who have complex medical conditions desired.
POSITION BENEFITS AND HIGHLIGHTS
Competitive compensation.
DailyPay opportunity for earned wage access.
Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability.
Benefits effective Day One! No waiting periods.
Retirement savings plan with employer match.
Opportunity for growth and advancement throughout Trinity Health
Tuition Reimbursement
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.