Offer luxury guest service at the Maison Métier! Full-Time
Job Description

Maison Métier, formerly known as Maison de la Luz, is just steps from New Orleans' Magazine Street in the Warehouse District. Our eclectic neighborhood is known for an enticing mix of galleries, boutiques and restaurants, conveniently located near top attractions like the National WWII Museum and the French Quarter. With its stunning décor and exceptional location, our hotel provides easy access to the best of the city, blending heritage, culture and modern luxury for an unforgettable stay.

JOB SUMMARY

The primary responsibility of the more traditionally known Bell Attendant is referred to as a Porter at Maison Métier. This position is to ensure the smooth flow of guests in and out of the Hotel. As a Porter you will engage in the first contact with guests of the Hotel, and must maintain a professional presence and attitude at all times. As a Porter you must possess a fluid knowledge and understanding of the local area, community events, and activities available to guests of the Hotel.

JOB DUTIES

Welcome and assist all arriving guests by helping unload luggage from vehicle.  Assist guests with luggage to and from rooms.  Answer guest questions regarding local area facilities and directions.  Ensure hotel entrance is free of litter and debris at all times.  Respond to guest needs promptly in delivering items such as dry cleaning, newspapers, packages.  Greet guests upon arrival.  Perform valet ticketing duties and work with Valet to coordinate parking.

Minimum Requirements: 

Strong verbal communication skills.  Top level customer service experience  

Physical Requirements: 

Lifting and carrying up to 50 pounds  Walking  Standing  Bending  Hearing and manual dexterity Climbing stairs Posted November 27, 2024