This position is responsible for providing all Hershey Lodge guests with the finest in hospitality and service, exemplifying the warmth and gracious atmosphere of the Hershey Lodge and staff.

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Greeting guests and assisting with luggage upon arrival and departure.* Providing guests with valet parking and safe transport Escorting the guest to the room assigned.* Securing guest luggage in check-in room.* Learning room types, floor plans and guests' amenities; responding to all guest inquiries in a professional, service-oriented manner to promote hotel services and in-house facilities; inspecting the room for items left behind.* Delivering items to guest rooms as requested.* Attending meetings relating to position; demonstrating a working knowledge of all safety and security procedures.* Perform all other duties as may be assigned.

Qualifications:

Must be at least 18 years of age or older. Must have a valid driver's license.

Knowledge, Skills, and Abilities:

Friendly, outgoing, customer service-oriented personality. Previous work experience helpful. Must meet appearance standards and maintain hospitality standards. Ability to communicate in English, both oral and written.

Job Demands:

Must be able to work varying shifts between 6:30 am and 12:00 am based on operational needs, including weekends, weekdays and holidays. Must be able to lift 35 pounds. Ability to stand, walk, lift and bend for majority of shift. Ability to work in varying temperatures. This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours. This is a part-time year-round position. The working schedule may include morning, mid-day, evenings, weekends and holidays based on operational needs.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 

Hershey Entertainment & Resorts is an Equal Opportunity Employer.