A Bell Person is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. 

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Summary of Responsibilities:

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As a Bell Person, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

\n\nGreet and escort arriving and departing guests to and from their accommodations\nRetrieve and transport guest luggage\nInspect guest rooms and acquaint guests with these rooms and their features\nRespond to guest inquiries and requests in a timely, friendly and efficient manner\nOrganize and store luggage, as needed, according to guidelines\nEnsure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments\nEnsure messages and faxes are regularly delivered throughout the day\nAssist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed\nAssist in the maintenance, appearance and functionality of equipment\n

What are we looking for?

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Bell Persons serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

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 Positive attitude and communication skills

\n\nAbility to work flexible hours\nAbility to work under pressure\nAbility to work on own and as part of a team\nCommitment to respond to Guest requests and deliver high levels of service\nExcellent grooming standards\nValid Driver's License\n\n

 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience as a Bell person\nPrevious experience working within a hotel\n\n

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What will it be like to work at Hilton?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes in our Team Members: 

\n\n         Living the Values\n         Quality\n         Productivity\n         Dependability\n         Customer Focus\n         Teamwork\n         Adaptability\n\n

What Benefits will I receive? 

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You will be offered a competitive benefits package. As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

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ACCESSIBILITY

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Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA.