The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Bell Person, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique  stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their  stay with us. 

THE STARTING RATE: 16.0644/hr plus tips

THE DAY-TO-DAY:

Guest Interaction & Professionalism: Smile and warmly greet guests and hotel staff, maintaining a positive and polished demeanor. Provide assistance in a professional manner to create a welcoming atmosphere.

Attitude & Appearance: Uphold a positive attitude, outgoing personality, and professional appearance, reflecting the property’s core service standards and brand attributes.

Service Excellence: Offer a high level of guest service guided by company and property guidelines, aiming to create defining moments at every opportunity.

Luggage & Delivery Services: Collect, transport, deliver, and store luggage or guest items. Assist with group deliveries, group baggage, and various amenities as needed.

Property Orientation: Guide guests to their rooms and familiarize them with property features, ensuring they feel informed and comfortable.

Documentation & Tickets: Complete all relevant documentation, tickets, and bell-related forms accurately and efficiently.

Phone Assistance: Manage inbound and outbound calls for information, services, and deliveries, ensuring guest requests are handled promptly.

THE IDEAL CANDIDATE:

Work varied shifts, to include weekends and holidays

Experience in a similar hotel/resort setting

6+ Months of Prior Relevant Experience in Guest Service

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10260

Are you ready to JOIN THE SHOW? Apply today!